Onshore Remote (US Citizen)
Location: Remote (US)
Employment Type: Contract / Full-time
Work Authorization: US Citizen (mandatory)
Job Description
We are hiring a ServiceNow Senior Developer with strong hands-on experience across ITSM, CSM, FSM, and CPQ. The role involves building custom applications, integrations, and workflows while collaborating closely with architects and business teams.
Key Responsibilities
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Develop and customize ServiceNow applications and modules
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Implement workflows, Flow Designer, Business Rules, and UI Policies
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Build integrations using REST/SOAP and MID Server
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Customize CSM case management, FSM work orders, and CPQ workflows
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Perform code reviews and ensure development best practices
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Troubleshoot production issues and optimize performance
Required Skills & Experience
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7+ years of hands-on ServiceNow development
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Strong experience in ITSM, CSM, FSM, and CPQ
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Advanced scripting skills (JavaScript, Glide API)
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Experience with Service Portal / UI Builder
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Solid understanding of CMDB and data relationships
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Strong communication skills for direct client interaction
Preferred
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ServiceNow CIS certifications
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Experience in regulated or enterprise environments
About Cynosure IT
Cynosure IT is a global ServiceNow Outsourcing and consulting firm supporting enterprises with on-demand access to certified ServiceNow architects and senior developers across ITSM, CSM, FSM, and CPQ. Our delivery model enables organizations to scale their ServiceNow programs efficiently through remote offshore and hybrid teams, aligned closely with onshore stakeholders and business goals.
Job Features
| Job Category | Servicenow Developer |